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Linda's Soapbox
~~ Editorial by Linda Johnson

eMail Headers and What They Reveal

This is a follow-up on my last editorial, Hey! You Sent Me a Virus.  Recently, I have been accused again of sending a virus when I didn't, once in a public email support group, and once privately, I received an email from a "service" which is supposed to alert people that they are sending viruses.  I replied to this "service" and asked them if they actually read the header on the mail to be sure it came from me.  They replied that no, they hadn't done that, but when they did go back and do that, they saw that the email did NOT originate from me at all.....geesh, now I have to do their work for them. *sigh*  So, I thought it would be good to share with you all, how to check the headers of your email to see where the email actually came from. 

In my MSO email support group, the bugbear virus was distributed to many of the members and appeared to come from me.  Thankfully, member Greg Chapman knows how to read these headers, so he explained to the group where this really came from and I am going to share his explanation here (reprinted with his permission):


Yep, you're right; it didn't come through here which makes me wonder a little more about the mechanics of bugbear. I wonder how many subscribers actually did get a copy?

Anyway, proof is in the pudding. The infected message originated in Canada 24.203.83.178 (Videotron in Montreal). All freelists messages originate from a system called 'turing' (after the mathematician) that resides in Iquest's network based in Indianapolis, IN.

Here are the relevant headers from the infected message:

"Received: from gagne ([24.203.83.178]) by VL-MS-MR001.sc1.videotron.ca (iPlanet Messaging Server 5.2 HotFix 0.9 (built Jul 29 2002))"

And, for comparison, here's a valid header stack for freelists:

"Received: from turing.(none) (localhost [127.0.0.1]) by turing.freelists.org (FreeLists Mail Multiplex) with ESMTP id 43E39949D1; Fri, 29 Nov 2002 00:21:54 -0500 (EST)"

"Received: with ECARTIS (v1.0.0; list mso); Fri, 29 Nov 2002 00:21:48 -0500 (EST)"
"Delivered-To: mso@freelists.org"

"Received: from smtp.comcast.net (smtp.comcast.net [24.153.64.2]) by turing.freelists.org (FreeLists Mail Multiplex) with ESMTP id 3D76F945BD for <mso@freelists.org>; Fri, 29 Nov 2002 00:21:47 -500 (EST)"

"Received: from master (pcp01354806pcs.benslm01.pa.comcast.net [68.80.111.40]) by mtaout01.icomcast.net (iPlanet Messaging Server 5.2 HotFix 1.05 (built Nov 6 2002))"

In a valid freelists posting, the originator is always in the headers and the demark for when it entered the freelists system to be processed is indicated by the "Delivered-To:" stamp.

If you're not used to reading mail headers, the method for identifying the route a message traveled is to find the bottom-most "Received:" entry, recognize it as the first SMTP hop and then read each successive "Received:" line, in order, above it. That should describe the complete route. In the case of the infected message, it appears the source system is still masked by the SMTP relay server for that subscriber network.

Greg Chapman
http://www.mousetrax.com
"Counting in binary is as easy as 01, 10, 11!
With thinking this clear, is coding really a good idea?"


Now.  How do you view an email header?  Well, it's done differently in all email programs.  But, my email program is Outlook and the way you do it in there is to right click on any mail in your inbox and choose Options from the shortcut menu.  In the options box, at the bottom, you will see this:

outlook header


In Outlook Express, it's similar.  Just right click a mail in your inbox and choose Properties from the shortcut menu.  Click on the Details tab at the top of the Properties box and you will see this:

OE header


Also, one of ABC's subscribers, who is an AOL beta tester, sent me this info about AOL 8.0 (reprinted with his permission):

I was reading your information explaining how those particular viruses work, and I was thinking you have (most likely) quite a few AOL subscribers who may not know of this tip. The newest version of AOL (8.0) has a new twist to the "details" link when an e-mail is open. It not only shows the path over the internet (as with prior versions) that the mail traveled, but in the LAST line it will actually say something like "Apparently from JoeDoe@WhoKnows.com", if it is of the virus sent variety . I can usually tell when one is suspect, but after having a friend try to track down why his virus protection says he's clean, but he kept getting mails saying he's sending a virus (sound familiar?), I noticed this new option. So far it has been correct on all that I have checked, and the "apparently from" address is usually the REAL sending machine.

I don't really know if this option is retro to earlier versions, but I will let you know if I find out anything. I do AOL's beta testing, and this feature was not included until the final "gold" or "GM" version.

Another note: After speaking with another beta tester, he said that these viruses can also spoof the return address in the "details" section. I have no confirmation on this as of yet, but I will keep you updated on anything I find.

I thought I would include a snapshot of the "details" portion of an infected e-mail to show what I am talking about.

Hope this helps some AOL users
Sincerely
GK Nevil
DOA Computers
Boise, Idaho
rasinhl@aol.com

AOL header


All email programs allow you to view the full headers.  I'm sure you can find the option in the program you are using.  Just be sure to do this BEFORE you accuse some innocent person of sending you a virus.

Be kind to strangers....practice Safe Cyber!

Happy Computing!
Linda

Linda Johnson is a college instructor of all of the Microsoft Office Programs, as well as Adobe PhotoShop and Windows. She also teaches online distance learning classes in Excel, Outlook, PowerPoint, Publisher, and Word at Eclectic Academy. She has worked helpdesk and teaches and lectures at many local businesses and tech schools in her area. Support this newsletter by checking out Linda's eBooks, MS Word MAGIC!, Book I: Fonts, Fun & Formats and Book II: Table Wizardry, How To Get Started As a Software Trainer, and her newest series of MSOffice eBook Tutorials and CD

 

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This page was last updated on Tuesday, September 23, 2008 . copyright © 2000 - 2008, Linda F. Johnson, Linda's Computer Stop, ABC ~ All 'Bout Computers. All rights reserved.